Terms of Use
By accessing or using Automation Alley’s website or any other website managed by Automation Alley, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you should discontinue use of these websites.
These Terms of Use apply to your access and use of all Automation Alley-managed websites and any associated features, content, or services made available through them. Automation Alley may update these terms at any time without notice, and your continued use of any of the websites following any changes constitutes your acceptance of the revised terms.
Informational Use and Disclaimers
The information provided on Automation Alley’s websites is for general informational purposes only. While we strive to keep content current and accurate, we make no guarantees regarding its completeness, accuracy, legality, reliability, or availability. All information is provided “as is,” without warranty of any kind, express or implied. This includes, but is not limited to, warranties of performance, merchantability, and fitness for a particular purpose.
Automation Alley, its members, agents, or employees shall not be liable for any decision made or action taken in reliance on the information provided on our websites, nor for any direct, indirect, incidental, consequential, or special damages, even if advised of the possibility of such damages.
By using our websites, you agree that any material you download or otherwise obtain is at your own discretion and risk. You are solely responsible for any loss or damage to your computer, computer networks, and related hardware, software, and stored data.
Links to external websites not operated by Automation Alley are provided for convenience only and do not constitute an endorsement. We have no control over, and assume no responsibility for, the content, accuracy, or practices of any third-party sites linked from our websites.
Intellectual Property
All content published on Automation Alley managed websites, including text, graphics, logos, images, articles, videos, and other materials, is the property of Automation Alley or its content providers. This content is protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, distribute, display, or transmit any part of these websites without prior written permission from Automation Alley. Limited personal, non-commercial use is permitted under applicable law.
Acceptable Use
You may use Automation Alley’s websites only for lawful purposes and in accordance with these Terms of Use. By continuing to use these websites, you agree not to:
- Use the sites in any way that violates any applicable federal, state, or local law or regulation.
- Interfere with or disrupt the websites or servers, including by introducing viruses, malicious code, or harmful content.
- Attempt to gain unauthorized access to any part of the websites, systems, or data.
- Reproduce, duplicate, copy, sell, or exploit any portion of the websites or their content for commercial purposes without prior written permission.
- Use the websites to transmit spam, advertisements, or any form of unsolicited communication.
Automation Alley reserves the right to monitor the use of the sites and to restrict or terminate access if we believe a user is violating these terms or using the websites in a harmful or abusive way.
Site Availability, Contact, and Governing Law
While we make reasonable efforts to ensure our websites are available and functioning properly, we do not guarantee uninterrupted access. Services may be temporarily suspended or disrupted for maintenance, system upgrades, or events beyond our control. Automation Alley is not responsible for any damages resulting from such interruptions.
If you have questions about these Terms of Use or believe your intellectual property rights have been violated on any Automation Alley managed website, please contact us:
Automation Alley
2675 Bellingham Drive
Troy, MI 48083 USA
Phone: +1 248 457 3200
Email: info@automationalley.com
These Terms of Use are governed by the laws of the State of Michigan, without regard to its conflict of laws principles. They constitute the entire agreement between you and Automation Alley regarding your use of any Automation Alley managed websites.
Privacy
Automation Alley is committed to protecting the privacy and security of its members, visitors, and customers. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and how you can access or update your information.
This policy applies to all data collected through Automation Alley managed websites and services. It does not apply to the practices of companies we do not own or control, or to individuals we do not employ or manage.
Information We Collect
Automation Alley collects information in a variety of ways to support our services, improve user experience, and enhance our understanding of the businesses we work with.
Personal Information
We collect limited personal information that individuals provide directly through forms, event registrations, membership applications, surveys, or similar interactions. This typically includes:
- Name
- Company
- Job title
- Business email address
- Business phone number
We do not collect personal information unrelated to your professional role, such as home addresses, personal email accounts, or personal phone numbers.
Company Information
When a user submits identifying information related to a business, we may enhance or supplement that company profile using reliable third-party data sources. This enrichment process allows us to better understand the organization’s size, industry, location, affiliations, and other characteristics relevant to our programs, grants, and services.
The scope of company-related information we collect may vary depending on the nature of the engagement or program and may include publicly available data, government records, and information provided by trusted data partners.
Technical and Usage Data
When users visit our websites, we automatically collect basic technical information to support site functionality and usage analytics. This may include, but is not limited to:
- Browser type and device information
- Pages visited and links clicked
- Date, time, and duration of visit
- Referring URLs or search engines
- General geographic location (e.g., city or state)
This data is collected in aggregate and is used only for internal analytics and performance monitoring. Visitors may browse our public-facing websites anonymously without submitting any identifying information.
How We Use Your Information
Automation Alley uses the information we collect to support our programs, communicate with members, improve our services, and fulfill our organizational mission. Specific uses may include:
- Administering memberships, events, grants, and training programs
- Processing payments and managing financial transactions
- Responding to inquiries and supporting customer service
- Sending newsletters, announcements, surveys, and marketing communications
- Personalizing communications and recommendations based on a user’s role or company
- Conducting internal analytics to improve our content, services, and user experience
- Evaluating company-level data to inform program eligibility, engagement, and outreach
- Enhancing company records using trusted third-party data sources
- Training and refining AI systems that support business intelligence and operational automation
We do not use personal information to make automated decisions that produce legal or similarly significant effects. However, company-level information may be evaluated by automated systems to assist with program targeting and service optimization.
How We Share Your Information
Automation Alley shares limited information with third parties when necessary to provide services, fulfill obligations under grants or contracts, or support member engagement. We do not sell personal or company data. We do not disclose individual email addresses to members or external parties without permission.
Member Information Sharing
Automation Alley may share member company details with other members upon request. This typically occurs when a member seeks to connect with businesses that meet certain criteria. The information shared may include names, job titles, company names, industries, and business addresses. Email addresses are not shared.
Grant, Program, and Contract Reporting
For funded programs and initiatives, Automation Alley may collect, analyze, and share company data with grantors, sponsors, or other designated partners. The type and level of detail shared depends on the specific requirements of the program and the usage rights of the source data. Data obtained under third-party licenses, such as from commercial databases, will not be shared externally unless expressly permitted.
Third-Party Service Providers
We use third-party service providers to support operations such as CRM, email distribution, analytics, event registration, and other core systems. These providers are given access only to the data necessary to perform their services and are required to protect it.
Payment Processing
Payments submitted through our websites are processed securely through Stripe. Automation Alley does not store credit card numbers or share payment data outside the secure payment process. You can view Stripe’s terms and privacy practices at https://stripe.com/legal.
Marketing and Communications
Automation Alley uses email, SMS, and other communication channels to communicate with members, partners, and contacts about relevant topics.
Email updates are used to share information about our programs, events, services, and other relevant opportunities. We maintain several email lists to keep members and contacts informed. These email addresses are never shared outside of Automation Alley staff. We comply with the requirements of the CAN-SPAM Act. All marketing emails clearly identify Automation Alley as the sender, include a valid physical mailing address, and provide a straightforward way to opt out of future communications.
SMS messages are used only for one-on-one communication between Automation Alley staff and individual contacts, such as coordinating program participation or following up on a conversation. These are not automated messages and are not used for mass marketing or promotional purposes. Users may opt out of SMS communication at any time by contacting us or replying to the staff member with a request to stop.
Automation Alley’s marketing practices are governed by U.S. law. We do not market to minors or intentionally target individuals in the European Union, and as such, we are not fully compliant with the General Data Protection Regulation (GDPR).
You may opt out from communications by Automation Alley at any time by contacting us at info@automationalley.com.
Cookies and Tracking Technologies
Automation Alley uses cookies and similar tracking technologies on our websites to support functionality, analyze usage patterns, and improve user experience. These technologies may also be used by third-party tools integrated into our websites for analytics, marketing, and site optimization.
These tools may set cookies or tracking pixels to monitor engagement, understand audience behavior, and help us refine our digital outreach. We do not use these technologies to collect sensitive personal data, and we do not track individual users across unrelated websites.
You can manage or disable cookies in your browser settings at any time. Disabling cookies may affect how some parts of our site function.
Use of Artificial Intelligence
Automation Alley uses artificial intelligence (AI) technologies to enhance its internal operations and services. AI is used in areas such as content development, data enrichment, analytics, and internal chat-based assistance. These tools help us improve the quality and relevance of the information we provide and support more efficient workflows.
All outputs generated through AI are reviewed and edited by staff before being shared externally. We do not use AI to replace human judgment, but rather to support and strengthen it. Users may receive communications or insights that have been informed by AI, but they are always subject to human oversight.
In some cases, company data may be used as part of the inputs for AI-driven processes. This data may be transmitted to third-party AI platforms, like ChatGPT. We do not, however, share sensitive company or personal information with these platforms, nor do we use AI tools to profile individuals or make automated decisions that affect users.
Automation Alley is actively exploring, evaluating, and developing new AI applications. As our use of AI evolves, we remain committed to transparency, oversight, and the responsible use of these technologies.
How We Protect Your Information
Automation Alley takes the security of your information seriously and uses a combination of administrative, technical, and physical safeguards to protect it. We maintain secure systems and follow industry standards to prevent unauthorized access, disclosure, or misuse of data.
Access to personal and company information is limited to authorized staff and partners who need the data to perform their job functions. We regularly review our security practices and update our systems as needed to respond to evolving threats and technologies.
In the event of a data breach, Automation Alley will investigate promptly and take appropriate action. If we determine that a breach may materially impact the business operations or sensitive data of a user or organization, we will notify affected parties directly and provide relevant information and guidance.
While we make every effort to protect the information in our care, no method of transmission over the internet or method of electronic storage is 100% secure. As such, we cannot guarantee absolute security.
Your Rights and Choices
Automation Alley is committed to respecting your privacy rights. You may contact us at any time to:
- Request a copy of the information we have collected about you or your company
- Correct or update any inaccuracies
- Request that your personal information be removed from our records
We will respond to these requests promptly and honor them to the extent allowed by applicable law and program obligations.
To make a request, email us at info@automationalley.com.
Children’s Privacy
Automation Alley does not knowingly collect, use, or store personal information from individuals under the age of 18. Our services and communications are intended solely for adults engaged in professional or organizational activities. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
Changes to This Policy
Automation Alley may update this Privacy Policy at any time. Continued use of our services after any changes signifies your acceptance of the revised policy.
Contact Information
If you have any questions or concerns about this Privacy Policy or believe your information has been handled improperly, please contact us:
Automation Alley
2675 Bellingham Drive
Troy, MI 48083 USA
Phone: +1 248 457 3200
Email: info@automationalley.com