Companies can’t have Industry 4.0 transformation today without new technologies, that’s a given. But there’s another key ingredient that’s been looked over, trust. With a pandemic, supply chain slowdowns, and labor shortages, trust is the building block to get your company started on their transformation journey.
Read more about how to implement trust from the top down in this article.
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The Key Ingredient To Industry 4.0 Transformation? Trust
When leaders of a chemical company in Northeast Ohio started exploring the “rent-a-robot” model that’s gaining momentum in manufacturing, their biggest hang-up had nothing to do with associated costs or integration, the lack of engineering talent or the pilot process.
Their main concern was something you couldn’t easily put down in a planning doc or Excel sheet: Trust.
“The company leaders had to trust that if the robot stopped working, the lessor wouldn’t have them over a barrel — and that their employees wouldn’t reject the innovation,” said Mike O’Donnell, who worked with the chemical company in his role as vice president at my organization, MAGNET. “They also needed to trust that technological advancement was a winning strategy and that they wouldn’t be better off simply sticking with the status quo.”
