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How AI-Driven Nudges Can Transform An Operation’s Performance

by | Apr 14, 2022

Summary

The right advice at just the right moment can make all the difference to employee satisfaction and performance. New AI-driven approaches are making truly personalized, real-time coaching a reality.

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How AI-Driven Nudges Can Transform An Operation’s Performance

The right advice at just the right moment can make all the difference to employee satisfaction and performance. New AI-driven approaches are making truly personalized, real-time coaching a reality.

Great employees are not born. They develop their skills over time, through a combination of on-the-job experience, formal training, coaching, and mentoring—inputs that employers have a high degree of control over. Most companies, however, struggle to give their people the breadth and depth of support they need. Coaching and training interventions are usually infrequent, limited in scope, and delivered using a one-size-fits-all approach.

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Ida Byrd-Hill is a futurist, economist and CEO of Automation Workz, a cybersecurity reskilling and diversity consulting firm. She is author of Invisible Talent Market, a Black Labor Economics History book. She holds an MBA from the Jack Welch Management Institute at Strayer University, with a specialization in People Management/Strategy and a BA Economics from the University of Michigan- Ann Arbor. Byrd-Hill has appeared in Associated Press, BBC, Crain’s Business Detroit, CW Street Beat, Cybercrime Magazine, Daytime NBC, Detroit News, Detroit Free Press, Essence Magazine, Good Morning America, Let It Rip, Michigan Chronicle, Model D, NPR, PBS, and X-conomy. www.autoworkz.org/diverse-lens

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