by Harvard Business Review | Dec 14, 2022 | Supply Chain
Troy, COO of an overhead crane services company, hung up the phone and shot a worried look at the backlog of orders on his desk. An important customer had just confirmed requirements for two large industrial overhead cranes. In normal times he would be delighted, but... 
by Harvard Business Review | Nov 2, 2022 | Supply Chain
The semiconductor chip shortage that hit the automotive industry in late 2020 highlighted two lessons in supply chain management.The first is the lack of upstream visibility remains the Achilles heel of supply chains. Firms often do not know their suppliers beyond... 
by Harvard Business Review | Oct 3, 2022 | Cybersecurity
Cybersecurity has reached a tipping point. After decades of private-sector organizations more or less being left to deal with cyber incidents on their own, the scale and impact of cyberattacks means that the fallout from these incidents can ripple across societies and... 
by Harvard Business Review | Jul 29, 2022 | Supply Chain
The digital transformation of businesses is creating new products, processes, and services. But to provide these new offerings, companies must share information and assets with each other in ways that were previously off-limits. For example, digitized services may...
