With all the buzz lately around Artificial Intelligence (AI) and how it will improve efficiencies, streamline operations, and generally make our lives easier, one question is obvious: will companies ever use it to lead the most complex piece of equipment in their operations—the human being? While most facilities have extremely complex pieces of equipment, nothing rivals the human brain. People make thousands of decisions each day. They balance a myriad of tasks, doing what’s right, doing what’s best, doing what they’re told, and doing what’s most efficient, all while facing challenges like job insecurity, personal issues, family pressures, and even health concerns. Regardless of what products a company produces, leaders are, first and foremost, in the people business.
So how can leaders use AI to increase their influence and more effectively lead their teams? Some of the best ways to lead and influence teams include improving communication, managing risk, increasing employee engagement and retention, and using data to drive decisions. Surprisingly, AI can support leaders in all of these areas.
- Improving Communication: One of the top problems in companies today is poor communication. Utilizing AI can make creating better work instructions easier, including offering real-time translation and analyzing feedback. These capabilities are crucial, especially when leading a diverse or multinational workforce with staff members who speak a non-English primary language. AI’s ability to quickly develop and translate work instructions can accelerate the learning process, reduce mistakes, and boost efficiency across the workforce.
Read this article in full here.
