Cybersecurity is no longer just a concern for large corporations. Businesses of all sizes, especially those operating in eCommerce, must prioritize security to protect their customers, data, and reputations. Recently, I attended a cybersecurity roundtable discussion at Automation Alley in Troy, Michigan, which sparked deeper conversations about the most pressing security challenges facing manufacturers, online retailers, and business owners today. Here are my thoughts about what’s important to know to stay ahead of cyber threats in 2025.
Workforce Awareness & Training: The First Line of Defense
For businesses, cybersecurity starts with employees. One of the key takeaways from the roundtable was that workforce training is essential to keeping businesses safe. Many security breaches occur due to human error—employees clicking on phishing emails, responding to fraudulent text messages, or using weak passwords.
To combat this, companies are increasingly using AI-driven training tools that provide interactive learning experiences. Some businesses are even deploying simulated phishing attacks to test employee readiness. These tests help employees recognize real-world threats and prevent costly mistakes. They also expose weak spots in cybersecurity awareness so additional training can be provided where needed.
One common scam discussed was the “gift card scam,” where cybercriminals impersonate executives and request employees to buy gift cards. I think most businesses have encountered these fraudulent attacks at one time or another, proving how widespread and believable these phishing attempts can be.
Cybersecurity Threats Facing Website Owners & eCommerce Businesses
When businesses have an online presence, website security is critical. Key cybersecurity threats include:
- Outdated Software: Running outdated versions of eCommerce platforms, plugins, or CMSs (like WordPress) leaves businesses vulnerable. Regular updates and security patches must be applied to keep data and customers safe.
- Weak Access Controls: Allowing unrestricted admin access to websites increases the risk of unauthorized logins. Using allow-lists for admin access and enforcing multi-factor authentication (MFA) can help mitigate risks.
- Phishing & Social Engineering Attacks: Cybercriminals craft highly targeted emails and messages to trick employees into divulging sensitive information.
- Malicious API Access: For businesses integrating with ERPs and third-party services, poorly secured APIs can be an entry point for hackers to exploit data.
- AI-Powered Cyber Attacks: These days, bad actors are using AI to craft sophisticated phishing attempts, making scams harder to detect. Businesses must counter this by implementing AI-powered security solutions to detect and mitigate threats in real time.
Preparing for the Inevitable: Incident Response & Liability
One critical takeaway from the discussion at Automation Alley was the reality that it’s not a question of if a business will face a cyberattack, but when. This is why every organization should have a documented incident response plan that outlines:
- Detection & Reporting: How security breaches are identified and reported internally.
- Immediate Response: Steps to contain the breach and mitigate further damage.
- Remediation: Investigating the cause, patching vulnerabilities, and preventing future occurrences.
- Communication & Compliance: Notifying affected customers, reporting incidents as required by law, and maintaining transparency to protect brand reputation.
Some businesses conduct annual cybersecurity drills, treating simulated attacks as fire drills to ensure everyone knows their role in responding to an actual breach. This proactive approach strengthens an organization’s security posture and reduces panic when real threats arise.
How Third-Party Partners Strengthen Cybersecurity
For businesses without in-house cybersecurity expertise, partnering with third-party agencies can make all the difference. Agencies like Human Element assist with:
- Regular Security Audits: Ensuring platforms like Adobe Commerce (Magento) are up to date and secure.
- Patch Management: Applying critical security updates promptly.
- Hosting & Infrastructure Security: Collaborating with providers like Webscale to implement firewalls, DDoS protection, and access controls.
- Custom Security Measures: Implementing role-based access, encryption, and API security to protect sensitive data.
Final Thoughts: Staying Ahead of Cyber Threats
Cybersecurity isn’t just an IT issue—it’s a business imperative. As threats evolve, businesses must remain vigilant, educate their teams, and invest in the right technologies to safeguard their online presence. Whether it’s securing your eCommerce platform, training employees, or establishing a response plan, taking proactive steps today will protect your business from costly breaches that are a constant threat.
Want to evaluate your current security position? Let’s talk about how to strengthen your defenses and ensure your business stays protected in the ever-changing digital landscape. You can reach out here to set up a time to meet with us.
Read the original article here.
