IoT
Use Case

Improving customer experience and simplifying driver-carrier processes

May 2, 2022

A service provider used IoT technology to develop its customer experience and driver-carrier processes.They required a solution that would make drivers' lives easier and improve the customer experience. Within a web framework, the service provider implemented two programming languages that communicated with each other together over a database. To improve the client experience and make life easier for drivers, they were able to integrate the solution with their customer relationship management system.

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