Cloud Computing
Use Case

Transforming the customer experience through digitalization

May 2, 2022

Striving to be a leader in customer experience, a manufacturer used cloud computing technology to drive customer experience. They deployed a unified customer identity tool across its platforms and integrated a customer relationship management (CRM) software to analyze data so employees could drive intelligent interactions that were personalized for each customer. With this solution, they were able to drive profitable organic growth, boost productivity and execute better customer interactions.

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