Organizations continue to invest in AI, automation, and modern applications, while the lack of alignment on technology across the organization leads to failing transformation efforts. In a recent Forbes Business Council article, Cory McNeley shares his perspective on the missing layer in how businesses actually run and the common failure points to avoid.
In today’s day and age, digital transformation has never been more accessible, but in my opinion, it has also never been more disappointing. Organizations are investing heavily in ERP platforms, AI tools, massive data lakes, analytics, automation and modern applications while simultaneously failing to gain measurable business outcomes from those investments.
The problem seems to be the lack of alignment on how technology is actually operated across the organization. In my experience, most transformation efforts do not fail at the strategic or technology levels. Instead, they fail at the operationalization level.
The Missing Layer
There is a missing layer in how the business actually runs.
Read this article in full here.
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